Baaji Privacy Policy — How Your Information Is Kept Secure
Last Updated: January 2025
Your privacy at baaji matters deeply to us. This policy explains in detail what types of information we collect, how it is used, and what steps we take to protect your personal data. By reading this page, you can learn how we respect your trust. If you have any questions, find answers on our FAQ page.
1. What Information Is Collected
Registration & Account Information: When you register at baaji, we collect your name, mobile number, email address, and date of birth. This information is essential for creating and managing your account. It is also used for age verification, as we only provide services to users aged 18 and above. The information you provide is always stored securely and is never transferred to any unauthorized individual or organization.
Financial Transaction Information: For deposits and withdrawals, we collect the necessary payment information, such as mobile banking numbers (bKash, Nagad, Rocket, etc.). This information is used solely for transaction processing and fraud prevention. We do not store full payment card or bank account numbers.
Device & Usage Information: Technical information such as your browser type, IP address, device type, and operating system may be collected automatically. This information is used to ensure platform security, detect fraudulent activity, and improve the user experience. We only process your location data when it is required to comply with applicable law.
Gaming Activity Information: We record information about your game history, bet amounts, win and loss records, and time spent on the platform. This information is used to ensure responsible gaming, provide personalized services, and meet our legal obligations to regulatory authorities.
2. How Information Is Used
Baaji uses the information collected from you solely for specific and legitimate purposes. First, your information is used to create, verify, and manage your account. Second, it is needed to process deposits, withdrawals, and transactions. Third, it helps protect platform security and prevent fraud. It is also used to improve customer service and resolve your issues quickly.
We use your information to personalize your gaming experience and send you relevant offers and notifications. You can opt out of marketing communications at any time. We never sell your information to advertisers or share it with unrelated third parties. Information is also monitored as part of our responsible gaming program to identify problematic gaming behavior at an early stage. Your information may also be used to meet legal obligations, resolve disputes, and enforce agreements.
Security & Verification
Information is processed for identity verification, fraud prevention, and account protection. This keeps your account safe from unauthorized access.
Experience Improvement
Your preferences and usage patterns are analyzed to make the platform easier and more enjoyable to use. This ensures you receive the most relevant content.
Transaction Processing
Financial information is used to process deposits and withdrawals accurately. Every transaction is handled securely and transparently.
Responsible Gaming
Gaming behavior is monitored to identify problematic patterns and provide assistance where needed. This is part of ensuring your well-being.
3. Sharing Information with Third Parties
Baaji does not sell, rent, or commercially transfer your personal information to any third party. However, in certain specific circumstances, we may share limited information with trusted partners. Payment processing service providers receive only the information necessary to complete transactions. Game software providers may receive gameplay data, but this is always governed by secure agreements.
In response to valid requests from law enforcement or regulatory authorities, we may be required to provide information in accordance with applicable law. In such cases, we always endeavor to share only the minimum necessary information. All third-party partners are contractually obligated to comply with our privacy standards. Your information is never made available for unrelated advertising or marketing purposes.
4. Data Protection Methods
To protect your information, baaji employs industry-standard technical and organizational measures. All data is secured using robust encryption technology. Our servers are constantly monitored by firewalls and intrusion detection systems. Only authorized personnel can access your information for specific purposes, and all access is logged and recorded. We conduct regular security audits to quickly identify and address any potential vulnerabilities.
Your password is always stored in hashed form and is never kept in plain readable text. We encourage the use of two-factor authentication, which provides an extra layer of security for your account. In the event of a data breach, we will notify you and the relevant authorities within the timeframe required by applicable law. Stay vigilant about your own security — never share your password or login credentials with anyone.
5. Your Rights & Controls
You have important rights over your personal information, which baaji respects. You may request to view the information collected about you at any time. You also have the right to request corrections to inaccurate or incomplete information. In certain circumstances, you can request that your information be deleted, although some data may need to be retained for a specified period due to legal obligations. Even after closing your account, certain transaction records may be kept for a defined period in accordance with applicable law.
You can use the opt-out option for marketing communications at any time. You also have the right to object to or restrict the processing of your information. To exercise these rights, please contact our support team. We are committed to responding to your requests and will work to provide a resolution as quickly as possible within applicable law.
6. Cookies & Tracking
Baaji uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience. Essential cookies are necessary for the site's core functionality, such as maintaining login sessions. Functionality cookies remember your preferences and language settings so you don't have to set them up each time. Analytical cookies are used to understand how the platform is used, which helps improve the service.
You can disable or delete cookies by changing your browser settings. However, disabling certain essential cookies may cause some site features to not function properly. We do not use any third-party advertising cookies, and your browsing habits are never sold to advertisers.
7. Policy Changes & Contact
Baaji may update this privacy policy from time to time. We will notify you of any significant changes via email or platform notification. Always check the "Last Updated" date at the top of this page. If you have any questions about the privacy policy or wish to exercise your rights, you can contact us. You can reach us by writing to [email protected]. We are committed to responding to your concerns and questions quickly and transparently, so you can enjoy baaji's services in a safe and trustworthy environment. baaji will always remain committed to protecting your information and privacy.